Website Design Terms & Conditions
When advertising with Limos Direct, you are agreeing and confirming to an agreement which binds the terms and conditions.

Conditions:
Customer/orClient : The Business or Company or individual agreeing to advertise on the Limos Direct website for a period of 12 months.

General
Limos Direct by email, mail or fax. Limos Direct will carry out work only for clients who are 18 years of age or above. An advertisement with Limos Direct is agreed to be a written/email contract between Limos Direct and the client..

Advertising
Whilst every endeavor will be made to ensure that the website and any scripts or programs are free of errors, Limos Direct cannot accept responsibility for any losses incurred due to loss of Hosting (off line for a period of time), the website or any part of it.

Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by Limos Direct remain the copyright of Limos Direct and may only be commercially reproduced or resold with the permission of Limos Direct .

Limos Direct cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature e.g photographs , text, unless adequate proof is given of permission to use such material.

Any additions to the Proposal and Quotation regarding advertising will be carried out at the discretion of Limos Direct and where no charge is made by Limos Direct for such additions..

The client agrees to make available as soon as is reasonably possible to Limos Direct all materials required to complete the placement of advertising on Limos Direct website to the agreed standard outlined in the Proposal and Quotation .

Limos Direct will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Limos Direct will not be liable or become involved in any disputes between the Company/Business/Individual owner who wishes to advertise with Limos Direct..

Limos Direct will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents.

Limos Direct will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

Payment is required upfront for a period of 12 months..
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Where applications or sites are developed on servers not recommended by Limos Direct, the client is expected to provide or seek any information,additional software,support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the clients responsibility to provide a suitable testing environment which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by Limos Direct before being made generally available for use. Where "bugs", errors or other issues are found after the site is live, Limos Direct will endeavor (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief

Compatibility
Limos Direct will endeavor to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with the web browsing software Microsoft Internet Explorer Version 6 and to an acceptable level with Mozilla browsers. Limos Direct can offer no guarantees of correct function with all browser software.

Website Hosting
Whilst Limos Direct combines hosting with all sites built, no guarantees can be made as to the availability or interruption of this service by Limos Direct cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service, or for loss of turnover, sales, revenue, profits or indirect, consequential or special loss.

Limos Direct reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.
Payment of Accounts
A deposit is required from any new client before any work is carried out. It is the Limos Direct policy that any outstanding accounts for work carried out by Limos Direct or its affiliates are required to be paid in full, no later than 10 working days from the date of the invoice unless by prior arrangement with Limos Direct.

Once a deposit is paid and work completed you are obliged to pay the balance of payment in full. We will contact clients via email and telephone to remind them of such payments if they are not received when due.

If accounts are not settled or Limos Direct have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment.

Following consistent non payment of an invoice our Solicitors will contact the client in question, with a view to taking the matter further and if need be to seek payment through legal procedures, and if necessary court summons.

Complaints Procedure

Informal procedure
Anyone who experiences a problem with their web service provided by Limos Direct should raise the matter directly using our online contact form to do so, giving sufficient information to locate the material (such as an url) and clearly outlining the grounds for complaint.
Limos Direct will approach the individual responsible for the material in question with a view to resolving the matter to the satisfaction of the complainant.

Formal complaints procedure
The formal complaints procedure should only be used where the complainant feels that the nature of the complaint is too serious to be dealt with informally, or where a satisfactory conclusion has not been reached after following the informal procedure.
A formal complaint should be made in writing to Limos Direct, who will acknowledge receipt and ensure that the matter is looked into as soon as possible.
An initial response to any complaint can be expected within seven days of its receipt; a full and considered response to the complaint should be completed within 30 days and any subsequent remedy implemented with the minimum of delay.